A real-world example of Google’s misplaced power

Google suspended Ambisonia’s Adsense account about 1 week ago. Apparently there was fraudulent behaviour. The fraudulent behaviour does not come from me (the sole operator of the site).

I sent my first ‘please review the suspension, or give me more details’ email to Google Adsense. I was hoping to get some answer as to why they suspended the account/what happened /how many clicks were there etc. etc. But no … zip, I got zip. They basically said ‘we reviewed your case and our decision stands’.

I would like to emphasize that I have not committed any click fraud and strongly believe doing this would be wrong.

There is the possibility that the click-fraud has come from well-meaning supporters of the site, helping out by checking out the displayed google adverts. But I’d like to know how many clicks constitues fraud? Is it if someone clicks 5 ads within 1 day? How can I determine exactly what behaviour might be tipping the balance? Am I supposed to tell all of Ambisonia’s audience to stop clicking on the ads?

I quite often click on the ads myself (maybe once every several days) just to see if the sites advertised are getting more relevant to my audience. Maybe this is the issue? One or two clicks every several days from the same IP that Ambisonia is on…. No, surely not.

So this is the next email I have sent to Google:

I’m utterly flabergasted by Google Adsense’s attitude to this issue. I
have never committed any click fraud … and doing so completely goes
against all of my beliefs (in building a community oriented web site)/

In your response to my first appeal email, you simply state you have
reviewed the data. How do I know that there _is_ any fraudulent
behaviour? As far as I am concerned, it could just be someone at
Google Adense which has taken a disliking to my site.

Do you not feel any responsibility to demonstrate/highlight what the
fraudulent behaviour is?

Lets say that the fraudulent behaviour does exist… but is not
generated by me (the website operator) but rather by a well-meaning
supporter of my site (or an ill-meaning detractor of my site). How the
hell am I supposed to be able to control that?

Can you not give me the details of why you think there is fraud? An IP
address? A country the IP comes from? … anything that might help me
track down the perpetrator?

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One Response to A real-world example of Google’s misplaced power

  1. Spudd86 says:

    Actually if you read the policy on it I think you’ll find that you are not allowed to ever click on ads on your own site. I think they do it that way so it’s a well defined rule that’s easy to apply and easy to follow.

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